Record where water is entering, when it started and which spaces are affected. Identify the building contact and share safe photos before the roofer arrives.
Identify who can meet the crew and give them access to the roof and affected areas. Follow your building's procedures for water near occupied spaces or equipment and share new developments with the site contact.
Contact Dekoven Roofing to discuss a commercial roof assessment. Include the building address and the name of the person who can arrange access.
A leak during business hours affects staff, customers and equipment. Quick, organized action limits damage.
Tell the roofer about recent weather, past leaks in the same area and whether anything has changed on the roof, such as new equipment or work by another trade.
Keep a record of the leak, the response and any repair. If the issue returns, the record helps identify patterns.
No. Roof access should be left to qualified people.
Share the interior location and let the roofer investigate.
Yes, and your insurer if damage is significant.
Related: Request a commercial roof assessment
Practical roofing guidance for property owners and managers in Milwaukee, southeastern Wisconsin and Houston.
