Note the time, rain conditions and interior location from a safe place. Share the property ZIP and current symptoms so the Houston office can confirm the next step.
Share a ground-level photo or a safe interior photo with the Houston office. Include the affected room and whether the stain changes during rain, so the team can decide what access it needs.
Contact Dekoven's Houston office to confirm service for your ZIP code and ask about the next step.
Houston storms can drop a lot of rain quickly, and a leak often shows up after the weather has passed. Write down what you notice while it is fresh, and stay off the roof and ladders while it is wet.
A roofer can use these notes to decide what access is needed and what to look at first. A stain that appears only in wind-driven rain points to different details than one that appears in any rain.
Contact Dekoven's Houston office to confirm service for your ZIP code before you plan around a visit.
Move belongings away from the spot, place a container under any drip and take photos before cleanup. Keep receipts and notes in one place in case you need them later.
No. Wet roofs are unsafe. Photograph what you can from the ground and from inside.
Not always. Water can travel along framing before it appears, so the entry point may be some distance away.
Your property ZIP, current symptoms, when the leak started and your photos.
Practical roofing guidance for property owners and managers in Milwaukee, southeastern Wisconsin and Houston.
